Visitors often have the same queries about vacationing in Italy.
You can find answers to frequently asked questions below.
If you can’t find what you’re looking for in our FAQ, please contact us.
Unlike typical travel agencies, we have a sister company based in Italy with our own fleet of luxury vehicles, boats, and dedicated local team. This direct presence means we can offer genuine insider access, immediate support, and truly authentic experiences that others simply can’t provide.
While we specialize in the Amalfi Coast region, we arrange exceptional travel experiences throughout Italy. From the rolling hills of Tuscany to the historic streets of Rome, we can craft your perfect Italian journey anywhere in the country.
Yes, thanks to our extensive local network and on-ground team, we can often accommodate last-minute requests. However, we recommend booking in advance, especially during peak season (May-September), to ensure availability of our premium services and preferred accommodations.
Getting started is simple! Just send us your inquiry through our contact form or email, including:
Our team will respond within 24 hours to begin planning your perfect Italian journey. We believe in creating a personalized experience from the very first contact, so we’ll schedule a consultation to better understand your travel dreams and preferences.
For the best experience and availability, we recommend:
While we can provide suggested itineraries as starting points, we specialize in creating fully customized experiences tailored to your interests, preferences, and travel style. No two Ciao Traveler journeys are exactly alike.
Our luxury fleet includes:
Additionally, through our extensive network of trusted local partnerships, we can arrange any type of vessel that matches your expectations, from intimate wooden boats to luxury yachts. All boats come with essential amenities and can be booked for half-day or full-day excursions.
Yes, all our drivers are professional, licensed, and fluent in English. Many speak additional languages as well. They’re not just drivers but knowledgeable locals who can share insights about the region during your journey.
Our team monitors all arrival flights and adjusts pickup times accordingly at no extra charge. We provide you with a direct contact number, and our 24/7 support ensures smooth coordination even with last-minute changes.
Absolutely! We specialize in creating memorable moments for special occasions. From intimate proposal settings to anniversary celebrations, we can arrange everything from venue selection to photographers and special surprises.
Yes! We partner with local chefs and wineries to offer authentic culinary experiences, from hands-on cooking classes to exclusive wine tastings at scenic coastal vineyards.
We accept all major credit cards, bank transfers, and wire transfers. A deposit is required to confirm bookings, with the balance due before travel begins.
While we don’t provide travel insurance directly, we strongly recommend purchasing comprehensive travel insurance. We can suggest reputable providers that offer coverage suitable for your journey.
Our cancellation policy varies depending on the services booked and timing. Specific terms will be clearly outlined in your booking confirmation. We always recommend travel insurance to protect against unexpected changes.
You’ll have access to 24/7 support through our local team. We provide emergency contact numbers and our on-ground staff can assist with any issues that arise during your stay.
Yes, all our vehicles and boats are fully insured and maintained to the highest safety standards. Our drivers and boat captains are licensed professionals with years of experience.
We follow all current Italian health and safety guidelines. Our vehicles and boats are thoroughly sanitized between uses, and we can arrange for private experiences to minimize contact with other travelers.
